Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.

 

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

Erika, thank you very much for the five-star rating and for choosing HB Auto & AC. We sincerely appreciate your business and your support of our team. We look forward to being here whenever you need help taking care of your vehicle in the future. Thank you for trusting us!

- H B Auto & AC
5

The team was friendly, professional, upfront and honest. I could not have asked for a better experience.

Séan, thank you for such a wonderful review. We truly appreciate your business and are grateful that you found our team friendly, professional, upfront, and honest. That is exactly the type of experience we want every customer to have. Thank you for putting your trust in HB Auto & AC. We look forward to helping you take care of your vehicle again whenever you need us.

- H B Auto & AC
5

Let me start by saying I love HB Auto & AC. Since I no longer have Ron at VW Specialties, it took me a long time to finally find a mechanic I felt safe with, and HB Auto & AC is it. I did not care that I was having my VW towed from Riverside to HB, they're worth it. The first visit 08/2025 they addressed multiple issues, that the VW dealership quoted me an insane amount to repair, and they did it all for less than the cost of one of the repairs at the dealership. And they did a beautiful job. She ran beautifully, and when I had to have my car towed in for what I thought was the same problem the previous visit, and I figured it was under warranty she still was running beautifully... However it wasn't the same problem. They had to break the news to me that my engine was shot. The head gasket blew and there was oil everywhere. There was coolant in the oil, oil in the coolant, it was a mess. They got me a very good deal on a new engine but I opted to get a new car. They didn't rush or pressure me to get the car towed from their lot, and I didn't wait. Even with their kindness, and understanding they still have a business to run and that would have been unfair to them and selfish on my end to leave her there longer than I already had, but it's nice to know if I didn't have an option right away, they would have worked with me. I can't say enough kind things about them. I'm staying in the VW family, and when the time comes, I will be coming back to HB Auto & AC. Thank you for giving me peace of mind. Sorry for the novel but I felt you deserved to know. ❤️😊

Thank you so much for taking the time to share such a thoughtful and heartfelt review. It means a great deal to all of us that you trusted HB Auto & AC enough to bring your VW to us from Riverside. We understand how difficult it can be when a vehicle you care about reaches the point where a major repair or replacement decision has to be made, and we’re grateful we could give you clear information and some peace of mind during that process. Thank you also for your kindness and consideration toward our team. When the time comes to care for your next VW, we would be honored to help you again. We sincerely appreciate your trust and your business.

- H B Auto & AC
5

I love HB Auto & AC. Franky always follows up with me to make sure my vehicle is running well after service - he even reaches out months after just to double check. In fact his follow ups are so on point it’s prompted me to get the necessary work done on my vehicle when normally I would forget or put it off. So helpful! The mechanics in the shop are always really nice and respectful when I talk to them. I love this shop and will keep coming back because of the amazing service I receive.

Sam, thank you so much for your continued trust and for sharing this with us. We truly appreciate your business. It’s wonderful to hear that Franky’s follow-up has helped you stay on top of the maintenance your vehicle needs and that you’ve had positive experiences with our technicians as well. Taking care of a vehicle is an ongoing relationship, and we want our customers to know we are here before, during, and after a service visit. We look forward to continuing to help you keep your vehicle running its best. Thank you for being part of the HB Auto & AC family!

- H B Auto & AC
5

I wouldn't have gotten through the summer without these guys. Felt so blessed by them! Great work, great price, great integrity. And they are super good to healthcare workers!

Lindsay, thank you so much for your kind words. We are truly grateful that we were able to help you through the summer and that you felt well taken care of by our team. Your comments about our work, pricing, and integrity mean a great deal to us. Thank you for what you do as a healthcare professional, and thank you for trusting HB Auto & AC with your vehicle. We look forward to helping you keep it safe, comfortable, and reliable whenever you need us.

- H B Auto & AC
5

These guys always take care of me and do a great job. Alba always finds ways to help me save money. Well trusted.

Glen, thank you very much for your continued trust and support. We truly appreciate your business and are glad to hear that Alba and the team continue to take good care of you. We understand that vehicle repairs and maintenance are an investment, so helping customers make sensible decisions and get the most value possible is important to us. We look forward to continuing to help you take care of your vehicle for many miles ahead.

- H B Auto & AC
5

Great customer service from Alba. Thank you for taking the time to help me and answer my questions.

Thank you very much for your five-star review and for recognizing Alba. We appreciate your business and are glad he took the time to answer your questions and make sure you felt informed and comfortable. We believe understanding your vehicle is an important part of making good service decisions. Thank you for trusting HB Auto & AC, and we look forward to helping you take care of your vehicle again in the future.

- H B Auto & AC
5

I had a great experience at HB Auto and AC. I called ahead to see if they could fit me in for a same-day appointment, and they were able to help me. From the moment I arrived, the entire team was friendly, professional, and welcoming. The shop was clean, and Alba, the service advisor quickly got everything started. They changed the oil on my 2012 Toyota Hybrid and also installed the tire protectors. The service was completed efficiently, and I was very happy with the results. I really appreciate the excellent customer service and how smoothly the whole process went. I will definitely be coming back to HB Auto and AC for any future maintenance or repairs. I highly recommend them! Thank you to the entire team and a big shoot-out to Alba and Francisco.

Esmeralda, thank you so much for your detailed and thoughtful review. We truly appreciate you choosing HB Auto & AC and giving us the opportunity to take care of your 2012 Toyota Hybrid. We’re glad Alba, Francisco, and the rest of the team made the experience welcoming, efficient, and easy for you. Thank you also for noticing the care we put into our shop and customer service. We sincerely appreciate your business and look forward to helping you keep your Toyota properly maintained and running well for many more miles.

- H B Auto & AC
5

An update I want to thank Alba and his team for working hard on my Jeep to finally get my matter resolved. I can drive my Jeep now knowing that this matter has been resolved. What a breath of fresh air THANK YOU guys truly appreciate you.😊

Kuzee, thank you so much for coming back and sharing this update. We truly appreciate your patience, your understanding, and the opportunity to keep working with you until the issue with your Jeep was resolved. Knowing that you can drive it again with confidence is exactly what we wanted for you. Alba and the entire team appreciate your trust and your business. We look forward to helping you take care of your Jeep whenever you need us in the future.

- H B Auto & AC
5

I’m Mike from PC Classic Cars in Sherman Texas, and I recently had the pleasure of working with Alba and the team at HB Auto & AC in Southern California. When one of my customers ran into an issue with a classic car (1993 SVT Cobra) I had sold them, I reached out to HB Auto & AC for help. Alba and his team jumped right in, thoroughly inspected the vehicle, and got it repaired quickly and professionally. They delivered exactly what they promised — no surprises, no excuses, just solid work. What really stood out was how trustworthy and fair they were. Their pricing was super reasonable, their communication was outstanding (Alba was always responsive and kept me in the loop), and they genuinely cared about making sure my customer was taken care of. In a world where that kind of integrity isn’t always common, HB Auto & AC really shines. If you’re looking for a reliable, honest, and skilled auto repair shop — especially for classic/specialty cars — I highly recommend HB Auto & AC. They’re the real deal and I wouldn’t hesitate to send more customers their way. Thanks Alba and the rest of the team! Highly recommended! 🙌

Michael, thank you very much for such a generous and thoughtful review. Coming from another automotive professional, your comments about our communication, fairness, workmanship, and integrity mean a great deal to our entire team. We truly appreciate you trusting Alba and HB Auto & AC with your customer’s 1993 SVT Cobra. Classic and specialty vehicles deserve careful attention, and we’re glad we could help get everything handled professionally and keep you informed throughout the process. Thank you for your business and your confidence in us. We would be honored to help you or your customers again whenever the need arises.

- H B Auto & AC
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