Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.


Craig C gave HB Auto & AC a 5 star review

Les H gave HB Auto & AC a 5 star review

Nick C gave HB Auto & AC a 5 star review

Elizabeth S gave HB Auto & AC a 5 star review

Jake M gave HB Auto & AC a 5 star review

Marvin and Debbie J gave HB Auto & AC a 5 star review

Greg N gave HB Auto & AC a 5 star review

Ryan M gave HB Auto & AC a 5 star review

Bob B gave HB Auto & AC a 5 star review

Sydney M gave HB Auto & AC a 5 star review

Robert F gave HB Auto & AC a 5 star review

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

I feel so lucky to have found HB Auto & AC. The work performed was perfectly completed. My mechanic wanted to charge me 10x's more for the work HB Auto did for me. I am so happy with HB Auto's work. No over charging. I'm considering all my Auto work will be done by HB Auto. Best place ever!

And we feel lucky to have, Anna! Thanks so much for the kind words, and anytime you need our help we are ready to do so!

- H B Auto & AC
1

Called on Friday for pricing and the woman who answered the phone was very nice but said she could not help me because she was new. She connected me with another gentleman who she said could help me out. He said he could not give me a price over the phone because he wasn’t sure what repair my car required to service it. This says it is an AC place and I just wanted to know what it cost to charge my AC and they both couldn’t give me a price. Over five minutes on the phone, no price. Wow. Guess that’s why I don’t leave gustafasons.

5

Thanks for the 5 star rating, Jeff! See you next time!

- H B Auto & AC
1

100% would not recommend this business anymore. Highly unprofessional customer service (just look at their responses to the poor reviews on here, yelp, etc). I trusted this business, spending a couple thousand dollars here, but management has changed (at least the front desk). Vince created a highly hostile in-person environment for old customers who have spent our good money here - I will never recommend them again. This business is highly untrustworthy, petty, and aggressive, especially the individuals in charge. I only write this review to make others aware that if someone in charge can lie so extensively, I would never trust them with being honest about my car - also, they consistently use the excuse that the person in charge got “fired” from their shop because they “deserve to be in prison” (how many people do they hire that suddenly deserve to be in prison?). Good luck, be cautious and aware around this business.

Sabrina, you’ve not been here since December, last year. Why are you leaving a negative review? I know you and Morgan are familiar with each other and it was his experience, not yours. He has already given us a long one-sided inaccurate negative review. He was late, couldn't get to his vehicle.

- H B Auto & AC
1

I had a terrible experience with Vince today at HB Auto and AC. His customer service treatment was absolutely horrible. I have been a customer for years and even given referrals to HB Auto and AC who have spent thousands of dollars with them but after my interaction with Vince today - myself, my referrals and any future talk of HB Auto and AC will be to DEFINITELY STAY AWAY and find another auto shop. I scheduled an oil change for last Friday 7/15/22 at 10am and when I showed up on time for the appointment Vince told me they were too busy to honor the appointment so I said no problem and I later called to reschedule my oil change appointment for the following Friday 7/22/22 at 10am. When I showed up at 10am for my rescheduled oil change appointment I was told that I couldn’t be seen AGAIN and that Vince wouldn’t honor the rescheduled appointment because they had other “customers” to take care of that were paying more money so they couldn’t be bothered with my “insignificant” oil change even though they’ve wasted plenty of my time at this point. Vince then combatively argued and lied to me saying that I never even had an appointment at 10am in the first place as if I was making it up. Needless to say, I will never go back to HB Auto and AC and if anyone mentions them I will encourage to DEFINITELY STAY AWAY unless you want a horrible customer experience.

5

Hi, Gregory! Thanks for visiting HB Auto & AC and sharing your five-star rating with us! See you next time!

- H B Auto & AC
5

Helpful professionals that make you feel comfortable

Hi, Eric! Thank you so much for the review, and for bringing your Honda Civic to HB Auto & AC! Anytime you need help, we are here for you!

- H B Auto & AC
5

My husband had called around and this place was the only one out of five places that explained and gave accurate information of what they may need to do to the Honda (obviously needing to check it out first). Within a couple hours the mechanic called and explained what was needed and was so helpful to get all the work done there since the Honda needed tires. The work on the AC repairs and tires got done as soon as possible and was communicate abiut everything from beginning to wnd. You need a great place for your car repairs and maintenance take it here.

Welcome to the family, Viviana! We are thrilled to have you! Thank you so much for the five-star review and all the kind words! We look forward to having you and your Honda Civic by the shop and many more years of service together! See you next time!

- H B Auto & AC
5

MY TRUCK HAD A MISS IN THE ENGINE CALLED CHRIS AND TOLD HIM MY PROBLEM HE TOLD ME BEFORE I BROUGHT IT IN TO TRY TO RELACE THE # 3 PLUG SURE ENOUGH THAT WAS THE PROBLEM SAVED ME MONEY SO IPRESSED WITH HIS HONESTY WILL DEFINETLY RECOMEND HIM AND THIS SHOP

Thanks for the five-star review, Ron! We work hard everyday to bring our community a trustworthy and transparent auto repair experience at HB Auto & AC. We want our community to be with us for years, and we are happy to have you as one of our customers!

- H B Auto & AC
5

1st visit, Great experience! They were very helpful, explained everything in detail. There was a misunderstanding in the price for the oil change and when I returned to pick up my car, they said they were doing it for no charge. Definitely didn't have to do that. Very good customer service in my opinion.

We're so glad to have had a chance to work for you, Jewel! We love reviews like this and we hope you'll come see us the next time you need service for a car!

- H B Auto & AC
H B Auto & AC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call H B Auto & AC (714) 848-1224 if you have any issues in accessing any area of our website.