Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.


Craig C gave HB Auto & AC a 5 star review

Les H gave HB Auto & AC a 5 star review

Nick C gave HB Auto & AC a 5 star review

Elizabeth S gave HB Auto & AC a 5 star review

Jake M gave HB Auto & AC a 5 star review

Marvin and Debbie J gave HB Auto & AC a 5 star review

Greg N gave HB Auto & AC a 5 star review

Ryan M gave HB Auto & AC a 5 star review

Bob B gave HB Auto & AC a 5 star review

Sydney M gave HB Auto & AC a 5 star review

Robert F gave HB Auto & AC a 5 star review

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

A lot of people complain about the high cost of auto repair and service today. Cars are pricey to maintain and repair, notably when something significant gets damaged. But just because your bill was $1499 for a new transmission doesn't mean you were misled. Big ticket items like engines, transmission, even computers, fuel injectors and catalytic converters are expensive to replace no matter who does the work. Hheaven can handle all these repairs backed by a 2 year 24 mile warranty.

5

I was in Huntington Beach and I had an issue with my car, I started calling places I found on my phone to get my car worked on. I called numerous auto repair places in the area and no one would give me the time of day, I needed the work done quick but I didn't want to get ripped off, I think my 3rd or 4th call was to HB Auto & AC, right away I felt they cared about me and wanted to help me get out of this bad situation I was in. The owner Chris, got on the phone and from the start was trying to help me over the phone without even charging me anything or trying to get me to his place. I knew I was in great hands and felt I could trust him if I went to his location.. Needles to say I ended up at HB Auto and had a great experience, not only did they repair my car really quick but they didn't over charge me.. The employees were all very helpful and the owner himself went out of his way to make sure I was taken care off.. I don't live in H.B but will be willing to drive the 30-45 minutes to get that type of service and affordable prices. If you live in H.B or surrounding areas and need any work on your car this should be your first call, you wont regret it.. BTW they have special promos all the time, just look them up on line under their name.

5

They have the best customer service I have ever seen from a repair shop. I am a girl that doesn't know much about cars and they are always able to explain my cars problems so that I can make a knowledgeable decision. I had a problem with my air conditioning from an accident that happened over a year ago and they were not only able to fix it but were also able to get it covered by my insurance and I got a free loaner car in the process. Couldn't have been easier!

5

(this review is from my grandpa) From a grateful senior citizen- Over the period of years I've had many cars. At sometime or another they needed repairs. Now that I am a retired senior with a fixed income, I have had to watch my budget very carefully. I now have a very old car, 21 years old. these last couple of years I've needed repairs. I would get estimates on the repairs, WOW! Ive had to wait a couple of months to raise the money. Then I found these guys. Chris is the owner. I had him work on my cars when he was at Bolsa Radiator Repair. My car needed repairs and they helped me financially with terms that I could afford. My old car is running great! Frank also helped me buy a battery and tires at a cheaper price. If it weren't for them I'd be walking. My wife was already thinking that I might have to buy another car. To my many older citizens I highly recommend this place. Their motto " it isn't always about money, its about customer relationships." give them a call, you'll be glad you did (and relieved)

5

I would recommend HB Auto & AC to family. I recently changed mechanics and found HB Auto & AC. I have submitted 4 cars into their shop in the last 12 months, incurring costs of over $6,000.00. I can say that every diagnosis they made was correct, the estimate for the job has never been exceeded by the final bill, and every job has been the final solution every time. All you can ask from a mechanic is honesty and communication. Frank has provided both at a professional level, consistently. Here is my testimonial: The first car I brought in was a BMW, 1998 328i. Registration was up, I needed to submit it for a smog check, but the check engine light was on. Frank ran the code and notified me that it was the VVMOS unit that was malfunctioning. At that time he communicated that when they remove the valve cover, I may also need to replace the solenoid--which ended up being the case. Before Frank installed the new solenoid, he invited me into the shop. When I arrived, he had the gasket cover removed and the new VVMOS installed with the original solenoid. He then started the engine and showed me that the code was still appearing due to a faulty solenoid. Ever since this exercise of communication and honesty, I have taken Frank at his word. The repair for the BMW was exactly what he quoted me before I gave him the keys. My most recent experience with HB Auto and AC is the greatest testament to their graciousness, ethic and quality of service. I own a 1981 Toyota 4x4. It is completely customized and there is very little left that is the same as it was when it came off the line. My friend and I had been attempting to restore it the best we could. However, after completely disassembling the front axle, leaving only the axle housing and suspension, my friend's mother became ill. I had the truck towed to HB Auto and AC, missing a front axle and the cooling/intake disassembled from the motor. Just to provide a visual: we are talking over 200 miscellaneous parts in boxes that were not labeled, organized or with instructions; some new, some old. Frank was very fair with me, communicating from the beginning that he didn't know how to charge for a project like this, nor has he ever handled this vehicle with so many modifications. At every turn, Frank has taken my calls, invited me in to see the progress and been up-front and honest with me about the labor charges and missing parts. He has told me that there would be delays because he refused to re-assemble anything without the correct torque specifications and/or factory instructions. Diligence that I'm positive will pay off 5 to 10 years from now when I am climbing a rock in the middle of nowhere. There are just very few mechanics around that you can throw this type of project to, that can handle it and be as fair as Frank has been with me. I am very appreciative of them for even taking this on and I am confident in the work that they have done. The Mechanic they assigned to my project, Andrew, has even taken the time to entertain my stupid questions while he is supposed to be working on other assignments. Again, I would recommend this shop to anybody. Based on the gamut of jobs they have done for me, I can assert that there isn't anything these guys can't handle.

5

I highly recommend Frank, Chris and AJ for all of your automotive repair needs. Fair and honest in evaluating problems you may be having with your vehicle, and they will make sure that you are being taken care of.

5

Had an amazing experience. Went in for an oil change, and they filled fluids for a great price. These guys are as old fashion as it gets when it comes to customer service. Really friendly people!

5

I completely recommend HB auto and AC for any jobs, especially AC jobs. I have a 2004 honda civic. The AC was busted ever since I first bought it. After taking it to three other shops and hearing that they couldn't fix the problem I was pretty bummed and feeling regret for my car purchase. I took it to HB auto & AC and they showed me exactly what was wrong with my AC compressor, fan motor, and shroud. Frank was a great help and kept in contact with me the entire time. Go HB auto & AC!

5

Great guys to do business with. I always use them and there are reasons for that. 1. They are honest 2. Reliable 3. Professional 4. Integrity - Stand behind their work 5. Fast The whole crew at HB Auto and AC are a great team. I know when I bring my car in I can trust it will be repaired and done right and at a very good price! You remember that old adage... "you get what you pay for". Well that's the truth with these guys. You'll be amazed at their customer service and professional manner. They want to keep you as a customer and it shows! Thanks you guys for keeping me rolling! Cheers, Terry

5

I've been going to H.Heaven for the past 3 years and I couldn't be happier with their service. From my Mercury Tracer to my Oldsmobile Silhoutte to my Nissan Sentra, they can handle more than just Honda, Acura, and Lexus. H.Heaven insists on using high quality parts and they back what they do with their own 24,000 mile warranty. In addition to having loaner cars available and their willingness to pick up and drop off your car at your home or place of business, they're just a great group of caring people. If you do have the time to wait at their shop, you'll notice right away the attention and care with which they keep the shop clean. The waiting area and restroom are almost like being at home. For the best value on quality auto care you can trust, go to H.Heaven. HN - Westminster, CA

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