Family Auto Repair. It seems this is the category that we have fallen into.
Recently I met Tom at a local store. As one of our long-term customers we quickly reviewed the health of all the family's vehicles. It occurred to us that we have been maintaining one particular Toyota over 25 years! Originally I had repaired the Air Conditioning and soon after Tom brought the car in for other services. The other family's cars soon followed. The wife's, the son's, his sister's and even Tom's Father's car.
In a quick review of my long-term customers we saw this as a common pattern. We thank the good people of Huntington Beach, Westminster and Fountain Valley area for their patronage and trust.