Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.

 

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

To me trust is the most important thing when bringing my car to be repaired. Since I don't know anything about cars I rely completely on my mechanics to keep my car maintained and do any repairs that come up. I've always had a great experience here and recommend all my family and friends to see Bob and Adrian when it comes to any auto repairs.

5

Lisa and Patrick are tops for professionalism and affability. The availability of a loaner vehicle (without a typical 12-15 page set of forms to complete) was surprising and definitely a major step up as regards customer service. Replacement of rear brakes and rotors was completed in a very reasonable time frame, and there was a noticeable improvement in braking when I drove the car. I do have one question. Within 24 hours of completing the work, I received an email from H Heaven with recommendations for service work that included the brake work that had just been completed. That email included the following: Dear GARY, During your last visit to H Heaven Auto Repair, we recommended repairs or services be performed on your 2013 SUBARU Outback. According to our records, these repairs or services have not yet been completed. In many cases, postponing recommendations can lead to higher repair cost or unexpected breakdown. • FRONT STRUTS NEXT WED 5/3/17 AND REAR BRAKES HAVE 30 LEFT 10% Off Parts and Labor (Max $50 Discount) Offer expires 08/11/2017 Some restrictions apply The question--- can the above-noted discount be retroactively applied to the work just completed? Thanks, Gary

5

Ingrid said the staff was nice, efficient, and fair.

Thank you for the review Ingrid.

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
5

I have to say, I am totally happy with the service I received from HB Auto. I have been there a few times for different reasons. I do recommend them to friends and family. And I will be going there from now on. Service or repairs.. they are good. Thanks Guys.

Hi Travis,
Thank you so much for taking the time to leave us such a glowing review. It's always great to see you guys, and we are here for anything you need.

Sincerely,
HB AUTO & AC

- H B Auto & AC
5

Patrick and Lisa provided exceptional service, giving me with a ride to and from home and fixing my ac with speed and efficiency. Excellent experience.

Hello John,

Thanks so much for leaving us a review. It was great meeting you and we look forward to seeing you again.

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
5

Excellent work as always. Completed work on time as promised.

Hi Bud,
Thanks for leaving us a review. We appreciate it!

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
5

Friendly staff, honest, they do excellent work!!

Hello Mary,
Thanks for the review and the COOKIES! We look forward to seeing you again.

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
5

This is where I go for trusted service on my truck or any car of my family's. Good service and good prices. Would not go anywhere else.

5

Great service

5

Can I give these guys 6 stars?! Words can NOT describe the level of CUSTOMER service these guys provide!! HONEST mechanics are hard to find- and you found em here!! Lisa came out and gave a super warm welcome and welcomed the kids in the waiting area with cold Capri Sun and candy for them and a cold Coke for me! Patrick even came in and did the "Hot Dog" Mickey Mouse dance with the kids. It was honestly service you don't even experience at Disneyland. Their work: we needed our A/C worked on and they talked us thru everything they were going to do BEFORE they did it. They didn't even begin work until we they checked to see if our car warranty would cover the work for free. Our warranty ended up NOT covering their work, but them even checking for us, was just a sample of the extra mile they go for their customers. While they fixed the A/C, they even saw there were a bolt or two missing on our engine and fender and put those in free of charge. The work was for my wife's mini van and it was going to take all day, so they came by and dropped off a loaner car at our house for my wife to use for the day......what mechanic shop has a loaner car?!?! When the van was fixed, we drove the loaner car back and picked up our van. It was simply amazing. Now our van is like an igloo with the A/C working like a champ!! I will recommend these guys to my family, friends, neighbors, strangers, and everyone I can for ALL auto work on any vehicle. They are far and away the greatest!! Best customer service award for sure

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