Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.


Craig C gave HB Auto & AC a 5 star review

Les H gave HB Auto & AC a 5 star review

Nick C gave HB Auto & AC a 5 star review

Elizabeth S gave HB Auto & AC a 5 star review

Jake M gave HB Auto & AC a 5 star review

Marvin and Debbie J gave HB Auto & AC a 5 star review

Greg N gave HB Auto & AC a 5 star review

Ryan M gave HB Auto & AC a 5 star review

Bob B gave HB Auto & AC a 5 star review

Sydney M gave HB Auto & AC a 5 star review

Robert F gave HB Auto & AC a 5 star review

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

Joe said there was a mishap at another business so he was sent to this business.

Hello Joe, Thanks for the review. We are happy you came here for help after having an issue somewhere else. Glad we could resolve it.

Sincerely,
All of us at HB Auto & AC

- H B Auto & AC
5

I was browsing on where to get my AC worked on, went to yelp and found HB Auto, I was surprised on how many Positive comments that was left.. The primary term was Honest and outstanding service... So naturally I had to give them a try.. and it was all true.. Yes.. I don't like it when I have to pay for major service on my truck but the price they charge you is truly honest, anywhere else I would want a 2nd opinion but HB Auto you don't have to worry about shady work or replacing something that doesn't need to be replaced, as I stated earlier.. Honesty is what they stand behind and most of all they stand behind their work... 100% Hey... I'm a customer for life..

Hi Carlin! All of us here at HB Auto & AC would like to thank you for allowing us to earn your business. We are so glad you found us and look forward to seeing you again.

- H B Auto & AC
5

I had issue with air conditioner blowing cold then nothing , cold then nothing. I think it was Patrick that helped me. He was so awesome and helped me out . I dropped off my car, he took me to get a rental with all of my business gear and all. Same day told me issue with a/c. Minor issue, inexpensive fix. They could have easily screwed me over like so many other auto shops. But they didn't. Very honest people and shop. I was even told if my a/c goes out within a year they will not charge me to diagnose or for rental for work. You will not be disappointed!!!!! Believe the other positive reviews they are true.

Hello Angela! We're so glad we were able to help with your AC issues. Thank you so much for taking the time to review us. Have a great day! From all of us at HB Auto & AC.

- H B Auto & AC
5

Honest and professional. Knowledgeable.

Hi Marvin,

Everyone at HB Auto & AC would like to thank you for taking the time to review us. We strive to be the best and hearing from our valued customers means the world to us. Thanks Marvin!

- H B Auto & AC
5

I needed my Hyundai serviced. When my car was ready, I found that Chris had my car washed and vacuumed. So not only was it operating a peak efficiency, Scooter (yes I named by car) was all bright and shiny like a California morning after a cleansing rain.

Hello Pam,

Thanks so much for the kind words! All of us at HB Auto & AC are more than happy to help you and Scooter anytime you need :)

- H B Auto & AC
1

Bad Customer Service...

5

The AC in my car stopped blowing during the heat wave last week, so I immediately started researching what happened. Turns out it might be the blower resistor, but I wanted to make sure. I searched online and came across HB Auto and AC on Yelp. I read some of the reviews and I liked how Chris, the owner, was pretty attentive, responding to the reviews. So I came in and talked to Patrick on a Thursday after work and he told me to bring my car back in the morning. I told them I had to be at work at 7:30 am and Patrick assured me I would get there on time. I came by at 7 am and sure enough, Patrick was waiting for me. Chris was there too and he was going to drive me to work in my car as my shuttle. Normally, I would be hesitant on letting someone else drive my car like that, but Chris said he wanted to "get a feel on the car" and since I only worked in Fountain Valley, I was fine with it. We got to chat in the car about his business and about my car, and by the time he dropped me off at work, I felt pretty safe leaving my car in their hands. And that's how my whole experience with HB Auto and AC felt--safe. Patrick kept in touch with me during the day to keep me updated about the progress. Turns out it was the blower resistor as I thought and I also asked them to check my battery, which they also replaced. They also suggested some other repairs, but there was absolutely no pressure to do everything that day. When I came by to pick up my car after work, it was ready for me to go! Friendly and fast service, and I'm happy my AC is working again! Thanks Patrick and Chris!

5

The service at HB Auto & AC was excellent. They replaced the air conditioning compressor on my 1972 Bronco. My vehicle was done when they said it would be and for the price they quoted. The entire staff was friendly and professional.

5

Absolutely the best! HB Auto & AC fixed an air conditioner leak that was not found by other shop we'd gone to for many years. We're taking our cars to HB Auto & A/C from now on. Friendly, knowledgeable service. Customer service is top notch here. Couldn't be happier to have found this place.

5

Chris and Patrick are some mighty fine mechanics. They'll tell you everything you need to know and won't pressure you for any additional service unless it is absolutely necessary. I called to have my AC checked after it stopped working. The AC compressor was previously worked on by another shop and crapped out on my just a little over a year later. I called in on a Friday afternoon hoping to schedule an appointment, and Chris offered to take a look at it if I could bring my car in in 30 minutes. Luckily I was only 15 minutes away and was able to bring the car in. Chris and Patrick were very helpful and professional and made me feel very welcomed. They recharged my AC and said to come back in 2 weeks to check for leaks since they weren't able to find it the first time. Chris said that if it worked well, then drive it for a year and if it leaks again, he would check it out for free. Well a week later the AC stopped again and I brought it back in and found that the compressor was leaking. The fix would take a day and they hooked me up with a rental. They got me up with a new compressor, installed it and even fixed a wobbling rear wheel hours before their estimated completion time.

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